Industry needs better communication, says Allianz's McGinn
Commercial general manager's warning comes after FCA review of industry's SME claims service.
Simon McGinn, Allianz's commercial general manager, has warned that communication needs to improve within the industry following a Financial Conduct Authority (FCA) review which found that many small- and medium-sized enterprises (SMEs) suffer a poor claims experience.
He also said the question of who is driving any given claim is an area that requires greater clarification between insurers and brokers.
The FCA's review focused on claims over £5,000 and assessed 25 firms, including insurers
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Most read
- Acrisure expands in southern England with two buys
- Ardonagh strikes A$2.3bn PSC deal
- Cost-of-living crisis pushes up premium finance demand