Best brokers have a full understanding of risk - Dominic Christian
Aon UK CEO says brokers must also be advisors and consultants and not just the transactors of a generation ago.
Dominic Christian, CEO of Aon UK, has told Insurance Age that the best brokers today have to understand the full spectrum of risks and be more than just transactors.
He said far more is required of brokers compared to when he started his career in the mid-eighties, and the emphasis is on being proactive.
Christian added today's client wants three things from a broker including what risks can be helped to understand better.
Risks
Customers also want to know who they should offer those risks to
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