FCA to reassess PPI complaints
Regulator to examine if current approach to PPI is working.
The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI) to assess if the current system is working.
The FCA will use this evidence to find out whether the current approach is continuing to meet its objectives of securing appropriate protection for consumers and enhancing the integrity of the UK's financial system.
Interventions
The regulator said it will then consider whether further interventions may be
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