
IBSC proposes grading system to classify clients' knowledge

Council running consultation and pilot scheme.
The Insurance Brokers' Standards Council (IBSC) is consulting its members about the potential usefulness of a grading system which it said a group of experts have been working on for more than a decade.
The proposed system would formally classify clients' knowledge about insurance products with the organisation believing it could help brokers to successfully negotiate disputes.
Four categories have been suggested which are: a layman, an insurance experienced layman, an insurance sophisticated
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