Axa goes for digital-only commercial direct offering

Paper flowing between laptop computers

Amanda Blanc claims change removes ambiguity for brokers as insurer puts 31 staff on notice of redundancy.

Axa commercial lines and personal intermediary has restructured its commercial direct business into a digital-only offering and placed 31 staff on notice of redundancy.

As part of the development the insurer will cut its current field force but invest in its digital proposition and maintain its contact centre support function.

Axa Business Insurance provides employers' liability, public liability, professional indemnity, landlord and van insurance direct to micro SMEs across the UK.

Amanda Blanc

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