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“Absolute focus” on brokers led to award win, says LV

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Video: A Q&A with the chiefs of LV on its brokers' insurer of the year triumph.

Mike Crane, commercial lines director and Michael Lawrence, personal lines director for LV met up with Insurance Age's editor Emmanuel Kenning to discuss the insurer's recent triumph at the UK Broker Awards.

The two LV chiefs discuss the steps that they believe earned the provider the trophy, how it focused on core markets in the last 12 months and how the insurer is aiming to wow brokers again to scoop the prize in 2015.

"We have an absolute focus on what are brokers looking for from us, and we

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