New approach will bring more consistency, says Towergate-chief Hodges

Mark Hodges

Towergate’s proposal to cut 750 roles is “all about servicing customers better”, CEO Mark Hodges told Insurance Age.

Hodges stated: “Towergate is pretty renowned for taking the initiative and this is just another example of us moving the business forward.

“We are taking some of the smaller premium commercial and some of the personal lines business that we support over the phone today and we are proposing to move it from across the UK into one centre in Manchester.”

He added: “We are starting to

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