Simply Business CEO refutes Biba's online warning

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It follows comments from Biba chief executive Eric Galbraith warning the insurance broking sector not to "get into a transactional business". 

Speaking at the recent Purple Partnership conference at Celtic Manor, Mr Galbraith cited an over-emphasis on price, as well as an increase in claims and fraud. 

However, Mr Stockwood told Insurance Age: "Telling brokers to defend their position by not focusing on using technology to offer product transparency online and transact the customer online is a

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