MASS rounds on Aviva's motor claims proposals
Aviva's plan to remove the middleman from motor claims in a bid to slash premiums has only "identified parts of the problem" and failed to "come to the right solution".
The Motor Accident Solicitors Society (MASS) has criticised the insurer's Road to Reform proposals announced today.
It insisted that a system in which claimants have to deal directly with insurers whose priority is cost-cutting would be detrimental to legitimate victims.
Craig Budsworth, MASS chair, explained: "This would restrict access to the independent legal advice essential to insuring that genuine accident victims receive the compensation they deserve."
Although Mass said it agreed with
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