MASS rounds on Aviva's motor claims proposals

Craig Budsworth

The Motor Accident Solicitors Society (MASS) has criticised the insurer's Road to Reform proposals announced today. 

It insisted that a system in which claimants have to deal directly with insurers whose priority is cost-cutting would be detrimental to legitimate victims. 

Craig Budsworth, MASS chair, explained: "This would restrict access to the independent legal advice essential to insuring that genuine accident victims receive the compensation they deserve."

Although Mass said it agreed with

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