PPI complaints quadruple to six figures

complaint

The figure means that in one quarter the ombudsman received almost as many complaints as in the whole of the financial year 2011/12 when 157,716 were made.

The year to date number now stands at nearly a quarter of a million (244,873).

The quarterly total also represent a staggering increase from the 66,882 received in the previous quarter and a more than fourfold increase on the 32,445 complaints made in the first three months of the financial year (April to June).

The FOS also revealed that the

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