PPI complaints quadruple to six figures

complaint

The Financial Ombudsman Service (FOS) has confirmed it received 145,546 complaints about payment protection insurance (PPI) in the three months to December 2012.

The figure means that in one quarter the ombudsman received almost as many complaints as in the whole of the financial year 2011/12 when 157,716 were made.

The year to date number now stands at nearly a quarter of a million (244,873).

The quarterly total also represent a staggering increase from the 66,882 received in the previous quarter and a more than fourfold increase on the 32,445 complaints made in the first three months of the financial year (April to June).

The FOS also revealed that the

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