Flaxman Partners labels insurers "disingenuous" amid Biba fallout
Claims specialist Flaxman Partners has defended the British Insurance Brokers' Association's (Biba) controversial research revealing that insurers have become stricter on paying claims.
Last week Biba came under fire from both the Association of British Insurers (ABI) and Aviva after it found that 90% of brokers believe insurers are increasingly playing claims hardball.
The ABI insisted that it had "seen no evidence" of this while Aviva added that it disagreed with Biba's findings.
However, Flaxman Partners MD Roger Flaxman has branded insurers "disingenuous... to imply that everything in the garden is rosy."
In a blog he wrote: "In our experience it certainly isn't. The
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