Chartered status is "nothing more than a logo"

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Mr Cooper, managing director of The Insurance Manager, stated that, although gaining chartered status was a good starting point for improvement, it has become little more than a logo that companies can add to their stationery.

“I think it’s a great idea to raise the image of insurance which, let’s be honest, is pretty ropy,” he said. “I’ve been in the industry for 40-odd years and I have witnessed it deteriorate in recent years.”

But he continued: “When you actually look at the criteria

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