General insurance intermediaries see FSA complaints hit 431,897

Telco-price-rises-complaints

The FSA's half-yearly aggregate complaints data showed that general insurance intermediary complaints were up on the 246,250 recorded during the same period last year.

Overall, general insurance and pure protection complaints jumped to 2,541,430 during the first half of 2012, approximately a 300% increase on the 861,452 registered a year earlier.

This was largely fuelled by a 129% increase in payment protection insurance (PPI) complaints.

PPI complaints recorded during the first six months of

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