Zurich aims to improve visibility to small brokers

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Darren Pacey, sales and distribution director at the insurer, told Insurance Age: “What we are trying to do is create that relationship that’s probably been lacking in recent years.

“We’re doing quite a bit of extensive training, and the guys will be getting out there over this month and next month."

He said there would be a focus on visibility, as some brokers felt they were “in a black hole” and needed to feel that they could easily contact the insurer

Mr Pacey added: “Having more sales guys

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