Axa Commercial lines opens revamped trading centre

The insurer stated that staff were recruited via a selective programme focused on customer care, and that the new-look branch emphasised SME expertise, with improved communications and service.

It added that brokers with multiple sites, and those without access to a local Axa branch, could be serviced at the new national trading centre.

Matthew Reed, managing director, intermediary, for Axa Commercial Lines, said: “We want brokers to make Axa their first port of call, so we needed to make it