Insurer service improving, according to survey

A fresh vision

The broker conducted its bi-annual insurer trading survey, which it launched in 2009, to identify best practice and spot trends among its top 24 insurers.

The results, derived from 300 staff responses, showed that Hiscox was the top performing insurer, with Axa coming in second, Allianz and Ageas tying for third and DAS and RSA tied at fifth place.

Hiscox has moved up from second place last year, and in total 22 of the 24 insurers subject to the survey improved their performance scores.


Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: