Axa tops Brokerbility’s satisfaction survey

The insurer also came top overall for claims service.

Matthew Reed, managing director intermediary & direct at Axa Commercial Lines, commented: "I am absolutely delighted especially as our overall satisfaction rating has increased further on the results published earlier this year to over 80% and we were the only insurer to achieve Brokerbility's benchmark score.

"This is clear evidence that the changes that we have introduced this year are having a positive impact on our brokers."

He concluded

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