Allianz overhauls its motor repair network
Allianz Insurance has restructured its motor repair supplier moving to a consolidated supplier network structure consisting of nine regional repairer groups.
The insurer said this approach would be reinforced by a national repairer group which would support the regional operators where required.
Jane Riley, motor supply chain controller, commented: "Improving the customer experience is our number one priority and our analysis revealed that our new model will more than halve the cycle-time for repairs.
"Having consulted with our suppliers and customers, we have made a strategic move to refresh the structure of our repair network and create regional
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