Allianz overhauls its motor repair network

Liz McMahon
09 Aug 2011

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The insurer said this approach would be reinforced by a national repairer group which would support the regional operators where required.

Jane Riley, motor supply chain controller, commented: "Improving the customer experience is our number one priority and our analysis revealed that our new model will more than halve the cycle-time for repairs.

"Having consulted with our suppliers and customers, we have made a strategic move to refresh the structure of our repair network and create regional

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