
Quinn issues mass refund after overcharging customers

According to the Irish Independent, the customers were supposed to get a discount for having more than one type of insurance with the company.
When contacted by the Irish newspaper, Quinn admitted it had overcharged its customers.
The insurer said: "Quinn Insurance (under administration) confirms that, as part of a recent routine evaluation of processes and procedures, it identified an error which resulted in some customers with multiple policies not having their multi-product discount correctly
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