Ombudsman slams claims companies over PPI scandal

ombudsmanbuilding

In its latest newsletter the FOS said that 45% of complaints received last year were from CMCs, reported IFAOnline.

Caroline Wayman, principal ombudsman and legal director at the FOS, said CMCs could seem “attractive and reassuring” but insisted consumers did not need to go through third parties to make claims.

“The ‘PPI problem’ stems from very large numbers of PPI policies being sold inappropriately by financial businesses - so CMCs didn’t create the problem. But they’ve certainly exploited it

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: