RSA expands SME e-trading proposition

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The expanded e-Promise team of six underwriters will be based in Glasgow and is in addition to the pilot team of nine staff which will continue to operate in Birmingham.

The insurer explained that the e-Promise team was comprised of dedicated underwriters available on the phone for brokers unable to enter their risk online or who had a complex query.

It has committed to resolving queries or agree on a course of action immediately or, should a broker want to discuss the risk further, to deliver a

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