Cancer u-turn reveals division in PMI

The healthcare giant claimed the recent policy reversal was an industry first and admitted that experience had shown that capping cancer cover left patients who claimed on their policies vulnerable at critical points in their treatment.

Bupa first removed cancer cover from its Select policy for schemes with more than 50 employees in November 2009 and, at the time, the insurer argued that the option gave customers choice.

Dr Natalie-Jane Macdonald, managing director, Bupa Health and Wellbeing