Insurance Age blog: A year of progress at the CII

Alasdair Stewart head of business development Chartered Insurance Institute

Once again the UK dissolves into chaos and anarchy, writes Alasdair Stewart, head of business development, general insurance, at the Chartered Insurance Institute (CII). No, not the student protests, but the snow.

Again we were caught by surprise; roads blocked, trains cancelled, airports closed etc. If you don't know my wife and kids live in Denmark - it takes more than a few feet of snow to affect life there. I suppose that's because it's a high priority for them to keep the country moving, over here we just accept the massive financial costs that adverse weather brings.

Scottish cancellations
Today I read that the main retailers have cancelled home deliveries for Scottish customers because of the

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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