E-commerce: Failing to enforce 'leaver' processes risks giving access to competitors

Paul Upton

Following a number of high-profile defections across the market, concern has been raised that former staff could still have access to around 20 insurer extranets as well as log-in details for premium finance extranets.

Staff leaving a brokerage may be subject to a restrictive covenant but chief executive of Evolution, Paul Upton, said: "Prior to departure, an employee has full access to all client records and afterwards there may still be sensitive information available from third-party systems

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