Aggregator surge could hamper insurers' IT

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Phil Mann, principal consultant at software company Macro 4, said performance problems were being exposed in the ageing mainframe-based IT systems used by many companies.

"They can't always cope with the flood of automated requests for quotes coming in from comparison sites and we've come across a number of insurers that have experienced IT performance problems and soaring computer processing costs."

When a consumer applies for a quote from a comparison website, the site sends out a mass of

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