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More Than comes bottom in website response time league

Ian Hood More Than

Gomez has produced an independent benchmark report on website response times

More Than UK has come bottom in an independent benchmark report, which also revealed great disparity between response times of key insurer websites.

Mr Flower, vice president of Gomez, the company that provided Insurance Age with the exclusive data, said the results would impact brokers, many of which appeared on aggregator sites, as customers would not be prepared to wait.

Mr Flower said: "These benchmarks allow brokers to identify the websites that are performing the best from an online

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