Insurance Age

Proposed claims deadlines could see insurers struggle

Sarah Hills

Insurers will struggle to meet the government's proposed deadlines for a reform of the claims process, an industry expert has warned.

In April, the Department for Constitutional Affairs (DCA) published a consultation paper that considered the arguments for and against raising the small claims track limit in relation to personal injury cases. One proposal is to reduce the time for an insurer to investigate a claim from three months down to 15 days for traffic accidents and 30 days f