FSA slaps fine on Hastings
The Financial Services Authority (FSA) has hit direct provider Hastings with a fine of £735,000 for failing to treat its customers fairly.
The fine was slapped on the firm following an 'internal systems error' at Hastings Direct in September last year, when it provided 4,550 clients with incorrect car policy pricings and cancelled their cover as a result. Hastings allegedly told several customers that the fault, in fact, lay with Highway. However, this was denied by the insurer (Insurance Age
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Regulation
Podcast
The Insurance Age Podcast: 3 April 2020
Insurance Age commissioning editor, Laurence Eastham, and news editor, Ida Axling, discuss the top stories of the week.
Subscribe to our daily newsletter for all the latest news
Most read
- Blog: Three ways to be more efficient working remotely
- Trust in insurance sector plummets after BI case
- Aston Lark posts growth in turnover and Ebitda in 2019
- People Moves Round-up: 19 - 23 October 2020
- BI dispute: RSA won't appeal on Resilience and two Eaton Gate wordings
- Lockton denies fraud allegations in ongoing legal dispute
- Applied’s Fairchild plans organic growth