Insurers' T5 stance criticised

Direct Line has backed down and confirmed that its travel insurance policies will now be valid should customers' experience baggage difficulties or flight disruptions at Heathrow's Terminal 5 (T5).

The insurer's move comes after market figures condemned the stance by some firms to withdraw cover for lost luggage or delayed flights for travellers going through T5.

Perry Wilson, managing director at InsureandGo, said: "The decision taken by numerous insurers has only added to the misery already

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: