Insurance Age

Enterprise Rent-a-Car launch new direct hire service

Enterprise Rent-A-Car has launched a new not-at-fault direct hire model for insurers. The company said that the model would provide insured drivers involved in not-at-fault accidents with a way to access their rights to mobility and access to justice, while ensuring this is delivered in a simple, fair, cost efficient and transparent way to the insurance companies.

Enterprise’s new model will deliver a comprehensive claims package to take care of an insured driver from the First Notification of Loss (FNOL) through to getting them back on the road in their repaired vehicle.

Through an outsourced arrangement Innovation Group is supplying the infrastructure for dealing with the initial notification and identifying liability. Enterprise selected Innovation Group due to their reputation for repair timescale management and FNOL expertise. InterResolve will take

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