Broking success: Customer centric

▶ When and why was Bollington set up?

The company was established in 1973. It was a personal lines insurance brokerage service in the local community. It diversified into motor trade and used to service quite a lot of motor trades in the Bollington and Cheshire area. The company evolved over a period of time and it started to change – primarily in 2003 when Paul Moors, the now chief executive, merged his corporate insurance company and insurance brokerage with Bollington. That was the dynamo tha