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With just 15 members of staff, Heartland Group is a small broker that has had enormous success this year. Paul Lang explains how joining a network has helped develop its presence, while remaining independent

Established for nearly two decades, located in central England, catering for a general mix of manufacturing clients and enjoying steady year-on-year growth - Heartland Group seems to fit the bill for an average sort of insurance broker. In fact, this modest-sized firm has had an eventful year - passing the £1m commission milestone, moving to new offices, awarded Corporate Chartered status by the CII, gaining its Investor in People accreditation, plus commendations as an 'Employer of Choice'.

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