Smooth criminals
In the fight against fraud, insurers have access to more sophisticated techniques than ever before but have found no easy solution to waging war on the fraudsters while keeping the peace with honest policyholders.
For the anti-fraud campaigner, the modern environment is unforgiving and the process never ending. Dishonesty's lines are blurred in many people's perceptions - an Association of British Insurers' (ABI) survey suggested 6.9% of respondents have made dishonest claims - and as many as
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Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
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