Insurance Age

It's good to talk as false claims slashed by third

Insurers and brokers could cut fraudulent claims by up to 30% using simple psychological techniques on claims below the £1,500 threshold according to a prominent loss-adjuster.

Crawford & Company said many fraudulent claims could arise when insurers refer claims below the threshold of £1,500 direct to retailers to handle.

Bobby Gracey, UK head of counter-fraud solutions, said: "Most insurers will have a threshold over £1,500, and anything below that they appoint firms like Allied Carpets or Di

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: