Applied Net 23: AI to help brokers suffering from a ‘barrage’ of information requests

Anupam Gupta, chief product officer, Applied Systems

Applied Systems is launching first use cases of artificial intelligence on two platforms in the US on 24 October, chief product officer Anupam Gupta told Insurance Age at Applied Net 23.

While being launched initially in the US, the use cases will be rolled out to other areas in due course.

Gupta (pictured), detailed: “The problem is servicing teams at brokerages are under a constant barrage of stuff coming in requesting information.”

What is driving us is observing what our users are doing, and where they are spending time. Anupam Gupta

Speaking at the software house’s annual conference, which is being held this year in Las Vegas, he detailed that the firm had

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