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Top 50 2021 - Welcome

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Still growing: The pandemic has caused havoc in some parts of the personal lines market, but the sector as a whole is still showing some growth

It’s been another tumultuous year for the industry with Covid, once again, at the core.

It is hard to believe that this is the second Top 50 supplement we’ve produced under the shadow of coronavirus.

The personal lines sector has continued to grow in terms of income… As in commercial, personal lines is also a story of acquisition, which has driven much of the growth

The Insurance Age team would like to say a huge thank you to everyone who participated and to the PKF Littlejohn team who have

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Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

End of Year Review 2025: Percayso’s Chris Traill

Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication and product understanding.

End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.

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