Post Intelligence Benchmarking - Loss adjuster insight: Hitting the bullseye?

darts

Insurance 360 takes another look at the performance of loss adjusting firms to reveal who is performing well and who needs to raise their game.

Which loss adjusters are nailing the bullseye on service? Which can’t seem to hit a barn door at 10 feet? Last Autumn saw the publication of our first ever ranking of loss adjusters’ performance. The results, tapped straight from staff at the front-line of claims handling, generated a lively interest – leavened, in some quarters, by anguish.

Our 2011 study was more sophisticated than that of 2010. It made a clear distinction between performance on commodity claims and on major losses, providing

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