Opinion

Editor's comment

Last month, an interesting war of words broke out between the British Insurance Brokers' Association...

THB/PWS saga has happy ending as PB rounds up the last week

It has been rather difficult to ascertain the biggest story of the last seven days, writes Charlie Thomas, reporter at Professional Broking in our latest PB Week. First, the London Stock Exchange and FTSE 100 have performed a fine impression of a yo-yo…

Seeing the cultural light

Q: Why does the Financial Services Authority value complaints highly but not take customer compliments and testimonials into account?

Editor's comment

As we enter a new year, it will be interesting to see how 2008 pans out. Without a doubt, there will...

Hit the ground running

Andy Baldwin examines the changes taking place in the insurance industry, and predicts how brokers will be positioned in the future

Achieving a balance

Q. The Financial Services Authority has queried if our client account is included in our balance sheet figures in the Retail Mediation Activities Return. Please explain the situation

Managing lay-offs

Q. My company has cashflow problems and may need to make a few employees redundant. Which procedures are correct?

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