Opinion
Underperformers - Under the sword of Damocles
I am not sure if a new employee is as suitable for the role as I first thought. How can I monitor their capability, and in a worst case scenario, go about dismissing the individual?
Gossip from the industry - Another euro headache
It has been another busy month following the insurance broking sector - an editors' dinner with Brit...
ICOB changes - Eyes wide open for change
The ICOB rules were updated in January but we decided not to change our procedures at that time. We will need to move to the new rules soon, so what are the main changes?
Marketing has real value
It is hard to switch off from thinking about insurance outside the confines of the office because ev...
FSA fails to see the smaller side
Once again, Tony Cornell has his finger on the pulse, with his predictions for the market, post comm...
The sins of the fathers
In the past few months, I have unfortunately had to deal with two personal claims, and was amazed at...
Flood response is a timely reminder
The findings of the Food and Rural Affairs Committee into the government's response to last year's f...
A message too good to ignore
Recent research has shown a correlation between marketing, communication and customer satisfaction but, as Andy Wood explains, sending relevant and timely marketing messages to consumers will allow insurance firms to retain business and bypass their…
Taking regulation to the extreme
Tony Cornell's comment last month struck a cord (Insurance Age, May, p20) - why is it that the 'big ...
Editor's comment
This month's power hour makes an interesting read, as the attendees discussed the implications of re...
The hottest insurance gossip
It is not often that Polly receives information about UFOs but the occasional break from insurance i...
Another Hollywood sequel as directors ensure payday
Has it really been a week already? That went quicker than the spaceship in the latest Indiana Jones , writes Andrew Tjaardstra, editor, Professional Broking.
PB Week; Commission disclosure on the agenda in Parliament
The week started off with Brit holding its first editor’s dinner on Monday night – although the conversation occurred under Chatham House rules I can confirm the food, company and debate were of the highest quality writes Andrew Tjaardstra, editor of…
PB Week: Football, holiday and an earthquake
The climax to the Premiership proved a nail-biting affair for many. As an Everton fan (who comes from Twickenham - you don't choose them, they choose you), I managed to attend the Newcastle game at an extremely warm Goodison Park, writes Andrew…
PB Week: Stirling Castle, Scottish dancing and Sir Bob Geldof
Last week's blog came from the thick of the action at the BIBA conference. On the Thursday night of the conference, I was whisked off to Stirling Castle for some Scottish dancing and haggis with brokers, journalists and the top team at Groupama, writes…
Sore heads, but BIBA is a hit
Welcome to the latest edition of PB Week live from the British Insurance Brokers’ Association in Glasgow where all the industry movers and shakers are recovering from their late night antics out in Glasgow’s finest restaurants and bars, writes Andrew…
A flawed initiative
In the financial services world, timing is everything. As the first of the Financial Services Author...
Corporate manslaughter - Small staff is still big risk
Mine is a small company, employing fewer than 20 staff members. Will I be affected by changes to the Corporate Manslaughter Act?
Gossip from the industry - Good sports all around
There was much post-race day revelry following the first Insurance Race Day at Kempton Park on a sun...
Trade up or trade out
Jon Woodman introduces RSA's new concept to develop tomorrow's underwriters, and explains how trading underwriters will be able to offer brokers a combination of technical expertise and deal-making judgement
Let the battle commence
Just as it seemed that mandatory commission disclosure had gone away for a while, the Financial Serv...
Presenting the full story on claims
While the coverage of financial and legal issues presented in Radio 4's Today is generally balanced ...
FSA should be shown another way
I write in regards to the letter 'Regulation is a government cash cow' (Insurance Age, April, p21). ...
Editor's comment
As Insurance Age went to press, it was confirmed that the UK's second-largest bank - the Royal Bank ...