Compliance

Broker trade bodies want lower regulatory barriers

The British Insurance Brokers’ Association (Biba) and the Institute of Insurance Brokers (IIB) have called for regulatory barriers to be lowered and for the current inappropriate style and intensity of regulation to be reformed.

FSA to apologise over "bullying" TCF assessors

The Financial Services Authority (FSA) has said it will apologise to a firm's compliance officer for the conduct of two treating customers fairly (TCF) assessors during a supervisory visit after an official complaint was upheld.

The interview: The charisma in compliance

When Steve White joined Biba in 2004, he brought with him a unique understanding of the application of FSA rules to insurance broking. He has since gone on to be crowned Compliance Personality of the Year 2010. Liz McMahon reports

Start-up brokers: New Year, new start-up?

What's on your New Year's resolutions for 2011? Get fit, give up the fags, start a new broking business? Malcolm Lee sets out what you need to consider to be a successful start-up broker.

Reportage - FSCS redress: Speak now...

Colin Darnell gives practical advice on how brokers can act to mitigate the significantly increased FSCS levy as well as potentially help shape future funding arrangements.

Management Clinic: Don't overlook expenses

When we sell or renew car insurance we search the market for the best quote, but only offer legal expenses from one insurer. Why do I have to tell my clients that I am not giving them a choice in this?

Why disclose?

No one ever asks me about my commissions and I am not going to change anything. What's the big deal?

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