Compliance

RWA launches broker focused meeting app

RWA Compliance Services has launched a mobile phone app which it claimed could help avoid some of the pitfalls insurance brokers faced when trying to keep good records of client meetings and explanations given.

FSA issues PPI redress guidance

The regulator has published proposed guidance for firms contacting customers who they may have mis-sold payment protection insurance (PPI) to but have not yet complained.

Biba splits from RWA

The British Insurance Brokers’ Association (Biba) has split with RWA Group, one of its compliance partners.

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