Opinion
Could all the ship jumping signal an industry sea change?
The defection of the Norwich Union property market team to Allianz Cornhill is, to my knowledge, the...
Broker consolidation and customer choice
The topic I am going to talk about this month is an old hobby horse of mine so forgive me if you fee...
Letter of the month - Time for truth about the NHS
When will politicians from all parties stop using our NHS as an ideological issue, admit that it is ...
Enabling the disabled
Q. We are eyeing disabled applicants to fill vacancies. What should our considerations be?
UK bows under weight of regulation
A growing number of senior industry figures have started expressing their concerns about the cost of...
The September revolution
During the early third quarter of 2006, there will be a watershed moment in the London insurance mar...
Disappointing attack on Co-op's ethical policy
As managing director of britishinsurance.com, I wonder what Simon Burgess's agenda is (Internal ethi...
Passions in full flow at Biba conference
Passions were in full flow at this years Biba conference, not least in the boisterous late night atm...
A different view
Despite the major impact of management consultants on large corporate businesses, smaller businesses remain reluctant to employ them. However, as the breed evolves, and with greater pressures on brokers than ever, Marcus Alcock investigates whether the…
Demands not optional
Q. The FSA's factsheet regarding Optional Extras implies we will have to issue a seperate demands and needs statement for uninsured loss recovery, as well as the motor policy connected with it. Is this right?
Brokers lording it up in Parliament
With the news two brokers have been nominated for the House of Lords, threats to their reputations over the 'cash for peerages' scandal will have to be overcome
Biba conference
This year's British Insurance Brokers' Association (Biba) annual conference in Brighton included the...
How much has the industry learnt about managing the cycle?
In March, all the major insurers declared their 2005 results and, what corking figures they were. Th...
Fortune favours the brave broker
Zurich Commercial's market manager Dave Smith examines the changes in the market over the past 15 years and remains optimistic about the opportunities that still exist in the market for brokers who are willing to be bold and grasp the bull by the horns
The hottest insurance gossip
After being kindly invited to the Royal & Sun Alliance Thursday night dinner on the Pier at the Brit...
Internal ethics are very different
I am saddened to find that the Co-operative Insurance Society and its sister-organisation, the Co-op...
Impressed with the comforts
Professional Broking was impressed with the comforts provided by Brit for its results' announcement....
Transparency and BIBA's final solution
As the British Insurance Brokers' Association prepares to offer a 'market-led solution' to the regul...
Comments on premium rates show the dangers of underpricing in the market
Tony Cornell makes some valid and highly pertinent comments about the nature of the market today ('V...
Getting closure
Q. I have to make redundancies and close one of my branches. I'd like to give the option of voluntary redundancy and retain talent regardless of their length of service with the company, what are my legal options?
A look at the books
Q. We handle personal and some commercial. I am unsure which insurers give us risk transfer. Does this matter, as long as our client account is in the black?
Frustration over endowment claims
To advise, or not to advise? That is the question that rather too many major financial institutions fail to apply with sufficient rigour, according to the Financial Services Authority
Reconsidering the claims game
Effective claims management should be fundamental to a broker's role. However, are brokers in danger...
First class travel for all customers
Insurance industry customers demand, and are quite entitled to receive, the very best of treatment, says Paul Maidment but too often they are made to feel like second-class citizens