Insurance Age - 2011-11-02

Disturbing lack of faith

The centuries old principle of uberrima fides, or acting in good faith, has disappeared in non-business insurance, and the industry only has itself to blame, writes Tony Cornell

Power hour: what SMEs want

The SME space is much fought over, but what is it that this disparate group of businesses want from insurers and brokers, 
and what do brokers need from insurers in order to deliver now and in the future? Caitlin Morrison finds out

It’s tough at the top

Is the spate of high-profile departures at the top of large industry players indicative of deeper troubles in the market?

Failing to plan…

Broker start-ups need to set out a realistic business plan if they want to succeed in the current uncertain economic climate, explains James Sharp

Profile: Two’s company...

Six months after RSA snapped up Oak underwriting, Steve Kingshott and Bob Trott tell Martin Friel how the companies’ different approaches are combining 
for an assault on the ultra 
high net worth sector

Levelling the field

Smaller brokers may be able to compete on level terms in personal lines after the introduction of new data enriching software

Product roundup: Cleaning up in a commercial niche

Groupama is aiming to sweep up business in the cleaning world, an industry it believes has a turnover of £5.3bn a year. The latest addition to its Exclusively range, which is available for open market trading, allows brokers to flex their commission…

Review: Keeping the wheels turning

ABC Car from LV Broker. This product has been reviewed by brokers and rated from one to five stars, based on the policy’s key benefits. * = Poor ** = Average *** = Good **** = Very good ***** = Excellent

Market moves: welcome home

October saw a lot of business development action with insurers chasing brokers and brokers chasing clients in the static UK economy. While there were numerous appointments across the board, as seems to have been the case throughout 2012, Scotland and the…

High end competition

High net worth specialist SmithGreenfield is developing routes 
to market and ways of differentiating itself in a competitive 
sector where high levels of service are expected, managing 
director Steve Smith tells Martin Friel

How to… ensure scheme claims run smoothly

Members of a scheme often communicate with each other and share their experiences on all manner of subjects – including insurance. And so the well-worn saying that a claims service is the “shop window” for the insurance industry has never been truer than…