Insurance Age - 2011-10-05

Data, data, everywhere…

At last, Tony Bloomer might be getting a universal phone charger, but when will the industry have a standard approach to customer data?

Right move, wrong time?

Axa’s ambition to grow in the current soft market is high risk but there may be some sound strategic reasons why it is trying, explains Tony Cornell

Market moves: Making moves in the Midlands

The Midlands was the place to be this month with numerous appointments and promotions at all levels, with Commercial Express in particular the source of a few moves. Lorica and Oxford Insurance Brokers also added several employees to their teams.

Sizing up the market

If the accepted wisdom were to be believed, these days, commercial clients simply buy on price and everything that a broker brings to the table, such as risk management and market knowledge, is immaterial. But two recent, separate, surveys of SMEs and…

How to… move a scheme

▶ Brokers have long regarded schemes as an opportunity to mine a niche for the benefit of their business. However, once they have taken the time to investigate a market, pull together the product and persuade an insurer to work together in a partnership,…

Products: Central Insurance offers new charity policy

Central Insurance has joined forces with Hiscox to launch a new charity policy. It is the first tie-up between the Aberdeen-based broker and the specialist insurer in a move the two claimed was designed to meet the entire spectrum of insurance needs for…

Products: UK General broadens tradesman product

UK General has been celebrating the signing of a new capacity deal with MMA to broaden its tradesman’s liability offering. The development is the latest step in the company’s strategy of growing its commercial product set following its capacity deal in…

Product roundup: MMA reveals home truths about retendering

MMA’s research into brokers and schemes makes for interesting reading, revealing as it does that brokers’ main reason for changing the holding insurer of a scheme is the promise of more commission. The study also reveals that the most frequent time to…

Products: Schemes brokers chase commission, study shows

Research by MMA has found that brokers have been diligently undertaking schemes work with insurers although there were variations in uptake both by size and across the country. It also discovered that the most common time to retender a scheme was every…

Review: Three-in-one liability product

Axa Insurance management liability policy. This product has been reviewed by brokers and rated from one to five stars, based on the policy’s key benefits. * = Poor ** = Average *** = Good **** = Very good ***** = Excellent

The Broker Business Club: Why the mid-market matters

In the first of a series of business lunches being held across the country, Insurance Age has teamed up with Zurich to bring together some of the most senior and influential brokers to discuss the most pressing concerns in their particular markets. The…

Power hour: Survive the surge

Claims are seen as the shop window of the insurance industry. However, this sector seldom gets the chance to show its capability outside major surges in claims such as last year’s ‘big freeze’ or the recent riots, writes Martin Friel

Reportage: Do the right thing

Getting the level of payouts, customer service and the time taken to process a claim correctly is a tricky job, but the industry is starting to get the balance right, reports Edward Murray