Claims are seen as the shop window of the insurance industry. However, this sector seldom gets the chance to show its capability outside major surges in claims such as last year’s ‘big freeze’ or the recent riots, writes Martin Friel
▶ Jon: Compared to 25 years ago I think we have come a long way. There is a lot of surge planning among the adjusters and they can work out how they are going to operate in certain circumstances. The...
Calm called for as insurers insist it will be "business as usual" and Biba pledges to represent brokers in Brexit negotiations.
Brokerbility chairman appeals for calm and says brokers need to watch how the insurers will react.
Chris Cowan at market research specialist Clusters outlines five things brokers can do to better understand their clients.
The loss of these rights could see insurers being forced to restructure and face large operational, regulatory and tax costs as they adapt to such a change.