Zurich Insurance

Am I bothered?

How much do customers really care about risk management? Louise Meeson asks if the industry is tuned in to clients' needs or simply searching for ways to cut claims and rake in revenue

The rate debate

Swiss insurer Zurich is the latest to attempt to push through rate increases. David Smith speaks to Martin Friel about his determination to make the increases stick and explains why he needs brokers on board to make it happen

Zurich chief calls for action

David Smith, Zurich's UK managing director of general insurance (broker division) talks to PB editor Andrew Tjaardstra in the latest PB video.