Still a people business
Simon Cooter, UK distribution director, Brit Insurance It is now three months since I joined Brit I...
Simon Cooter, UK distribution director, Brit Insurance
It is now three months since I joined Brit Insurance and in that time I have had face to face discussions with more than 100 brokers. It is clear to me that, as a community, insurers are not doing enough to meet their needs.
It is easy to see that a drive to greater efficiency can result in office closures, offshoring and increased commoditisation of business, but the risk is that a point or two saved on an expense ratio is more than lost in
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