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FOS hones in on high motor insurance complaints
The Financial Ombudsman Service has zoomed in on the high level of complaints about motor insurance as it released the latest set of data.
Saga in 'exclusive' sale talks with insurtech over Acromas underwriting arm
Over-50s specialist Saga has confirmed that it is in exclusive discussions with Australian insurtech Open to sell its insurance arm Acromas.
Zurich UK’s P&C operating profit drops to £226m in 2022
Zurich UK’s operating profit from property and casualty business fell £145m year-on-year to £226m in 2022 due to claims inflation and the impact of large losses.
Aston Lark strikes deal to buy Allegiance Insure
Howden-owned Aston Lark has agreed terms to buy Allegiance Insure in its first acquisition of 2023.
Broking Success: Prospering with a positive mindset
CEO Daniel Lloyd-John tells Insurance Age about the journey of Broadway Insurance Brokers, a 2020 start-up success story despite launching during Covid lockdown.
Interview: Warren Dickson, Aston Lark
Aston Lark UK retail managing director Warren Dickson says the broker is a different period of expansion with office openings ahead. Navigating the struggling UK economy is also a challenge, but one he is up for.
EY predicts slowdown in premium growth as cost of living pressures bite
UK insurers face slowing premium income growth this year, as high inflation, cost of living pressures and a rise in borrowing costs continue to hit product demand, according to EY.
FCA urges bosses to make Consumer Duty top personal priority in Dear CEO letter
Financial Conduct Authority leader Matt Brewis has written to general insurance businesses reminding them to embed the interests of customers into their firms’ culture and purpose.
Fitch warns of ‘dire’ profitability for insurers in ‘bleak’ picture
The outlook for UK home and motor insurers’ profitability “remains pretty dire for 2023”, according to Federico Faccio, senior director of EMEA insurance at Fitch Ratings.
Brokers key to new UK regulated insurer Lumun’s success, says CEO Bilney
The CEO and founder of the proposed new UK regulated motor insurer Lumun has outlined the importance of brokers to its success.
David Howden hails double digit UK organic growth and promises more buys
Howden Group CEO, David Howden, has praised the “very strong” and “across the board” organic growth in the business’ UK “pillars” as he revealed the progress at Aston Lark and A Plan.
Howden posts 19% organic growth for 2022
International insurance group Howden has reported 19% organic revenue growth for 2022, the year it completed the purchase of Aston Lark.
Gallagher ends 2022 with its highest quarter of UK organic growth
Gallagher has posted organic growth in the UK of 17% for the final quarter of 2022.
Former NIG boss Greenwood named Direct Line acting CEO as James steps down
Direct Line Group has appointed Jon Greenwood as acting CEO following Penny James stepping down from the permanent role with immediate effect.
Biba eschews stuffing manifesto with simple, low hanging fruit, says White
The British Insurance Brokers’ Association’s manifesto is not a “bellyache” document but one full of solutions, CEO Steve White told Insurance Age.
Car premiums surge 19% in 2022
Comprehensive car insurance premiums increased sharply by 19% during the last 12 months, with UK motorists now paying £629 on average, according to the latest Car Insurance Price Index.
Aviva hit with extra claims costs from cold weather snap
Aviva has estimated that freezing weather in the UK during December will cost the insurer around £50m at a group level.
Zurich to expand claims concierge service to commercial and SME mid-market customers from Q1
Zurich UK has launched a bespoke concierge service for its personal lines customers in a move it claimed was an industry-first.
Saga confirms underwriting sale talks
Over 50s-group Saga has confirmed ongoing talks to sell its underwriting business Acromas Insurance.
Stella targeting £300m motor GWP within years, says Sam White
Managing general agent Stella Insurance launched in the UK with a motor offering in November 2022 and is targeting £10m of gross written premium this year, according to its founder and CEO Sam White.
Only 14% of smaller SMEs have business continuity plans: Aviva
Aviva has urged brokers to keep having the conversations needed with clients on business continuity plans as the insurer revealed only 28% of firms have one in place.
Lawyers urge brokers to be vigilant about their own E&O
Law firm RPC has warned brokers to be vigilant about their own errors and omissions, and to stay on top of documentation against a backdrop of customers potentially opting for cheaper, but less protective insurance, in the cost-of-living crisis.
Why Direct Line's disastrous profit warning should matter to brokers
Direct Line's profit warning sent shockwaves through UK insurer's share price yesterday, with Aviva and Admiral also suffering. Personal lines brokers should notice the problems Direct Line faces, as they are industry-wide and give insight into what to…
Sutton Group profit and turnover soar in run-up to Acrisure sale
Sutton Group has reported ‘best ever’ figures as turnover and profit leapt by 15% and 50% respectively ahead of being snapped up by Acrisure.