Holding all the cards

The Payment Card Industry Data Security Standard has been designed to protect the interests of consumers and insurance firms alike, but is the industry prepared for its introduction? Mark McMurtrie assesses the risks ahead and the danger of non-compliance

With the deadline for the grace period for the introduction of the Payment Card Industry Data Security Standard (PCI DSS) scheduled for 30 June, what are the implications for the insurance sector and what needs to be done to ensure compliance?

Insurers and brokers rely on the internet and contact centres as primary interfaces with their customers. This means that they have to store their customers' billing and cardholder information in order to process and manage policies efficiently. However

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