HSBC gets extension to PPI complaints procedure
The Financial Services Authority (FSA) has confirmed that it has agreed to temporary arrangements for HSBC to handle payment protection insurance (PPI) complaints.
The arrangements extend the time periods HSBC has to deal with its backlog of stayed PPI complaints and the high volume of new complaints on PPI.
The terms are the same as those previously announced for Lloyds, Barclays and RBS.
In the original announcement the FSA stated that PPI complaints still with a firm but put on hold during the judicial review will receive a decision by the end of August; PPI complaints received after the conclusion of judicial review but on or before the 31 August will
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Broker
Partners& launches apprenticeship scheme
Partners& has launched an apprenticeship scheme – named “16 to CEO” – to encourage young people from diverse backgrounds to explore the insurance industry as a viable career.
JMG seals second deal of the week
JMG Group has bought Hamilton Robertson Insurance Brokers, adding £15m of gross written premium to the business.
Ardonagh strikes A$2.3bn PSC deal
Ardonagh has signed up to buy Australian-headquartered PSC Insurance Group including its Top 100 UK broker.
Biba reduces burden for board members after agreeing special resolution
The British Insurance Brokers’ Association (Biba) has recruited some new people to its main board and agreed to changes to make the commitment of those involved with all of its committees less onerous, including fewer meetings.
Cost-of-living crisis pushes up premium finance demand
New research has found almost 60% of UK brokers agreed the proportion of commercial lines clients choosing premium finance to pay for their insurance will increase over the next 12 months. Rachel Gordon reports
Biba Conference 2024 countdown: RSA’s Steve Scott
Steve Scott, regional director at RSA Insurance, explains why he’ll be moving between two stands, the irony of listening to James’ ‘Sit Down’ and the importance of partnerships in tackling the challenges ahead.
JMG adds SIA and subsidiary Evergreen to stable
JMG Group has expanded its footprint in the South with the acquisition of Surrey-based insurance broker SIA Insurance.
Acrisure expands in southern England with two buys
Acrisure has snapped up two brokers backing Sutton Winson to boost its presence in southern England.
Most read
- Acrisure expands in southern England with two buys
- Ardonagh strikes A$2.3bn PSC deal
- Cost-of-living crisis pushes up premium finance demand